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Sharing A Recording's URL: 1. Log in to the LSU Panopto Web Portal via Moodle or directly from the LSU Panopto Web Portal login page . 2. Locate the recording session whose URL you wish to share. 3. Select Settings underneath the session. 4. Select the Outputs Tab on the left side of the window. 5. Select Type via drop down menu.
Article Id: 17480

Linux IAAS SLA Introduction This document is to establish the Service Level Agreement for LSU’s Linux-based IAAS (Infrastructure as a Service). Service Availability ITS does not currently guarantee a service availability target but strives to maintain 99.9% availability, excluding pre-established monthly maintenance windows and down time caused by...
Article Id: 17667

Notes: To avoid potential account problems, please access your OneDrive for Business account via a web browser prior to using a OneDrive Desktop Sync application (or an application that syncs with OneDrive for Business). The OneDrive Desktop Sync application is automatically downloaded in Windows 8 and 10 devices. The OneDrive Desktop Sync application is included in...
Article Id: 17747

In some cases, survey reports may not provide the results directly on the website due to issues with the data. This article provides additional information on what happens in these cases and what can be done to access the data. To Troubleshoot Survey Reports Not Appearing: This issue may happen for a few different reasons, so the right option to resolve it can be one of few...
Article Id: 20541

To Install Bomgar: 1. Go to ithelp.lsu.edu/login . 2. Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator. 3. Click “ Download BeyondTrust Representative Console ” to download the installation file. You will need to select your OS on the Choose Platform option above it if you are not using Windows.
Article Id: 19706

How to Copy Panopto Sessions to Different Folders: 1. Go to the Panopto home page, either by accessing Course settings in the Panopto block in Moodle or you can navigate to lsu.hosted.panopto.com and sign in. 2. From the Panopto home page, expand the Browse tab and select the folder containing your session. 3. Select the session you wish to copy by...
Article Id: 19663

Windows OneDrive for Business provides an easy way to send links to documents, files, and photos you want to share with friends. How to Follow Documents: 1. Log in to Windows OneDrive For Business using your full LSUMail account (i.e. mtigers1@lsu.edu) . 2. Select the Documents tab on the left-hand side of the screen. 3. Right-click the ellipsis (...) ...
Article Id: 17766

Zoom Desktop Client Download Zoom Desktop Client allows users to participate, schedule, and start Zoom meetings from a Windows or Mac Desktop. If you are also using the Zoom Office 365 plugin, you must be logged into the desktop client first in order for a Zoom meeting from Office 365 to connect to the LSU Zoom account. Downloads: Zoom Desktop Client Download ...
Article Id: 19941

Zoom Plugin - Office 365 and Outlook The Office 365 Zoom Plugin allows users to schedule Zoom meetings directly from Outlook. Important! Before installing the Office 365 Zoom Plugin, make sure you have installed the Zoom desktop client first. If you don't do this first, you will have trouble authenticating to the LSU Zoom account when creating meeting through Office 365....
Article Id: 19942

Access Your GROK Dashboard (Complete Draft Articles) 1. Go to GROK.lsu.edu and click the Login button at the upper, right corner. 2. Enter your MyLSU Account ID and password . 3. Click Edit at the top right corner of the page. 4. You will then be taken to your Dashboard. Your Articles will display, highlighting any issues that need to...
Article Id: 16386

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